“We are market leaders in the manufacturing of mechanised forestry equipment. These machines run complex control systems for real time decision making during the processing of each tree and to collect vast amounts of sensor data related to machine performance. Machines are deployed to the most remote areas of the UK usually for several months at a time.
This presented a problem for our telematics software connections used for remote support sessions and general data traffic to and from our servers. We trialled several solutions with other suppliers with very little success due to reliability and stability of the products offered.
I researched and found InfiSIM who couldn’t have been more helpful. Their knowledge about their product was very impressive and gave me the confidence to authorise a few trials. We were receiving data from our machines when we couldn’t even get a proper phone signal. Perfect!
We now have over 100 machines running our telematics software and we often receive compliments that we are now also the market leaders in the telematics within our industry. This wouldn’t have been possible without the InfiSIM product.
Our InfiSIM products are monitored through NOVA. This system is brilliant and saves huge amounts of time managing the SIMs.”
John Geddes | Komatsu Forest Ltd